Returns & Exchange Policy
Cardboard Replicas
We’ll accept a return for any cardboard replica that is still sealed. The item(s) must be mailed within 14 days of the delivery date, after which we’re no longer able to offer a return. After we’ve had a chance to inspect the item – we’ll issue a refund via PayPal.
Please note that the original shipping costs are non-refundable. We recommend using a trackable shipping service to guarantee your returned items arrive.
If there’s been a manufacturing defect with your cardboard replica, please contact us at info@rezerect.ca.
T-Shirts
Exchanges
We accept exchanges on tees that haven’t been worn or washed. The item(s) must be mailed within 14 days of the delivery date, after which we’re no longer able to offer an exchange. After we’ve had a chance to inspect the item – and confirm the item hasn’t been used, we’ll reach out to you via email and coordinate your replacement size preference.
Please note that the shipping cost for returning the item is your responsibility. We recommend using a trackable shipping service to guarantee your returned items arrive.
Exchanges are dependent on inventory, and In the event we’re unable to fulfill your replacement in a reasonable amount of time, we’ll refund the purchase price.
Returns
We accept returns on tees that haven’t been worn or washed. The item(s) must be mailed within 14 days of the delivery date, after which we’re no longer able to offer a refund.
After we’ve had a chance to inspect the item – and confirm the item hasn’t been used, we’ll refund the purchase price via PayPal – and a credit will automatically be applied to your original method of payment.
Please note that the original shipping costs are non-refundable. We recommend using a trackable shipping service to guarantee your returned items arrive.
Order Cancellation
To cancel or change an order please contact info@rezerect.ca within 12 hours of placing your order. We’re happy to cancel any order that has yet to be shipped – but orders are typically mailed within 24 hours.
